Homebrew Pro Shoppe, Inc.

                    2059 E. Santa Fe              14 SW 3rd Street

                    Olathe, KS 66062          Lee’s Summit, MO 64063

                       (913) 768-1090                      (816) 524-0808

                                   Toll Free: 1-866-BYO-BREW

 

Hours:

Olathe                    Lee’s Summit

Tue - Fri: 11am-6pm    Tue - Fri:  11am-6pm

SA: 10am-5pm            SA: 10am-5pm

   SU & Mon: Closed      SU & Mon:  Closed

Customer Service

Olathe Shop Map & Directions

Lee’s Summit Map & Directions

 

Shipping

US Orders

At checkout, you will be asked to choose a shipping option; UPS ground, 3 day select, 2nd day air, or next day air. Brewcat.com goes to the UPS server with your package weight, returns the prices for the shipping options and lets you choose. Orders placed by 3:00 pm CST will leave the same business day pending credit card approval. You will receive a shipping confirmation from UPS with a tracking number link. For COD, Saturday delivery or other special shipping arrangements, please contact us.

APO/FPO Orders

We will ship to APO/FPO addresses via US Postal Service Priority Mail. Orders placed by 3:00 pm CST will be shipped the next business day. Choose APO/FPO Shipping option at checkout. Currently, USPS cannot track APO/FPO packages.

International Orders

We will ship to international location via UPS Worldwide Services. Your local government may charge you a duty tax when your package arrives. Brewcat.com uses goes to the UPS server with your package weight and returns the prices for the shipping options. Orders placed by 3:00 pm CST will leave the same business day. You will receive a shipping confirmation from UPS with a tracking number link.

Returns

Damages

We will repair or replace any item damaged in transit.

1.     Hold all broken items and all packaging for 10 business days. UPS may contact you for an inspection.

2.     Contact us by phone or email within one business day for a replacement. We will need your Name and Purchase Number.

Money Back Guarantee

Unused or defective merchandise may be returned within 30 days of purchase for a full refund less shipping.

1.     Contact us with your name and Order Number. We will give you a Return Merchandise Authorization (RMA) number.

2.     Write your RMA number on your shipping label.

3.     Send to our address

We cannot accept returns without a RMA number. Special order returns will be charged a 20% restocking fee.

Many manufacturers offer warrantees beyond our money back guarantee. For warrantee information please contact the manufacturer or us.

© 1994 - 2007 Homebrew Pro Shoppe, Inc. All rights reserved.